When getting to school feels harder than it should.

  • Getting your child into school has become increasingly difficult.
  • Mornings are dominated by worry, distress or attempts to avoid school.
  • Your child attends but seems to be using enormous amounts of energy just to get through the day.
  • Attendance has started to fall and you’re worried about where things are heading.
  • Your child manages at school but becomes overwhelmed, exhausted or distressed afterwards.
  • You’ve tried different things already, but nothing seems to be getting to the root of the difficulty.
  • You and school want things to improve but aren’t sure what would actually help.

That’s the part we’ll try to understand.

  • Your child’s experience
  • What your child is saying, showing or communicating about school, including the things they may find difficult to put into words.
  • The school day
  • Whether particular lessons, times of day, transitions, environments or expectations seem easier or harder to manage.
  • Learning & demands
  • How your child is experiencing learning, participation, independence and the different demands placed on them during the day.
  • Relationships & belonging
  • Friendships, relationships with adults and whether your child feels safe, understood and that they belong.
  • What helps
  • The people, places, routines, adjustments or circumstances that seem to make attending and participating easier.

  • Sometimes the picture will point towards changes that could be explored at school. Sometimes there may be things that can help at home. Often it will involve people working together.
  • Finding particular learning difficult
  • Fear of getting things wrong
  • Keeping up with work
  • Organisation and independence
  • Homework or expectations around school
  • Particular lessons or parts of the day

We’ll also notice where your child feels successful and what seems to help.

  • Noise and busy spaces
  • Crowds and movement around school
  • Transitions between activities or rooms
  • Unstructured times such as break or lunch
  • Having enough opportunities to pause or reset
  • The effort involved in getting through the whole day
  • Friendships
  • Peer difficulties or changes
  • Relationships with trusted adults
  • Feeling understood
  • Feeling included in school life
  • Where and with whom your child feels safest
  • Moving class or changing teacher
  • Starting a new school
  • Changes to routines
  • Returning after illness or absence
  • Changes in friendships or support
  • Patterns around particular days or times

And sometimes nothing obvious has changed at all.

Before we meet

When you book, I’ll ask you to tell me a little about your child, their current attendance and how the difficulties are showing up at home and at school.

I’ll also ask about when things started, whether there are particular days or parts of the school day that seem harder, what’s already been tried and anything you’ve noticed that makes things easier.

You can send me key information that’s relevant to the situation, such as a current support plan, attendance information or a particularly useful piece of advice from another professional.

I’ll look through what you send before we meet so that our time can focus on understanding the situation rather than simply gathering information.

2

During our 90 minutes

We’ll start with your child’s experience and build up the picture together. We’ll look at when attending feels easier or harder, what happens before, during and after school, and whether there are patterns that might tell us something useful.

We’ll think about the different demands your child is managing, what’s already helping and the things that might be getting in the way.

From there, we’ll decide which areas need our attention first and think about practical things that could be explored at home, with school or together.

We don’t need to solve everything in 90 minutes. We do need to leave clearer about what might help next.

3

After we meet

I’ll send you a personalised written summary bringing together the key things we’ve noticed and the next steps we’ve discussed.
This will include the main barriers or patterns we’ve identified, things that appear to be helping, practical ideas worth exploring and any questions that still need answering.

Where it would be useful, I’ll also include relevant resources or signposting to other sources of support.

You’ll have something clear to come back to rather than trying to remember everything we talked about.

What’s included in the £140?

  • Pre-session information gathering
  • Review of the key relevant information you provide
  • 90-minute online consultation
  • Time to explore your child’s experience of school
  • Exploration of patterns and possible barriers to attendance
  • Identification of what’s already helping
  • Practical strategies and next steps
  • Your personalised Consultation Summary
  • When school seems easier or harder
  • Patterns around attendance
  • What happens before, during and after school
  • Things that may be creating additional pressure
  • What’s already helping
  • Questions that still need exploring
  • We may not leave knowing exactly why everything is happening, but we should understand the picture better than when we started.
  • The things that seem most important now
  • Practical ideas worth trying
  • Things that might make school feel more manageable
  • Adjustments or support worth discussing with school
  • Questions to take into conversations with school
  • Anything that needs further exploration
  • We won’t create a huge list of things to try at once. We’ll focus on the things that seem most useful to explore first.

No. Your child doesn’t need a diagnosis, an EHCP or identified SEND for us to have a useful conversation.

The consultation starts with what you’re noticing and what your child seems to be experiencing. We’ll think about the patterns, pressures and possible barriers that might be making school difficult, regardless of whether there’s a diagnosis attached to them.

No. The consultation is primarily a conversation with you as their parent or carer, so your child doesn’t need to join us.

Depending on their age and circumstances, there may be useful ways of bringing their views into our thinking without asking them to sit through a 90-minute adult conversation. We can talk about that when you book.

This keeps the service child-centred without making the session burdensome for the child.

That’s okay. You don’t need to wait until attendance has started improving before booking.

We can look at how the situation developed, what school currently feels like for your child, what has already been tried and what might be making a return difficult.

The next step won’t necessarily be “get them back into school tomorrow.” We’ll think about what feels realistic and appropriate from where things are now.

This service can still be appropriate.

Some children manage to maintain their attendance while experiencing considerable distress around school. You might be seeing difficult mornings, physical complaints, exhaustion, overwhelm after school or increasing anxiety even though the attendance figure still looks fine.

We can explore what’s happening before things reach crisis point.

I can help you think about what you’re noticing, what situations seem particularly difficult for your child and how this may be affecting their experience of school.

I don’t diagnose anxiety or other mental health conditions, and this consultation isn’t a clinical or psychological assessment. If our conversation suggests that another professional’s input could be useful, I’ll be clear about that and can help you think about where to look for appropriate support.

I’ll help you think about adjustments, support or approaches that may be worth discussing with school, but I won’t prescribe provision for a school or tell them what they must put in place.

Every school and child is different, and the most useful next step is often a good conversation. I can help you get clearer about what you want to raise and why it might help your child.

Not as part of this consultation.

The Attendance & School Anxiety Consultation is support for you as a parent or carer. I won’t contact the school, attend meetings or act as your representative.

Your Consultation Summary can, however, help you organise your thinking and you’re welcome to share it with school if you think that would be useful.

You can send the key information that seems directly relevant to the attendance difficulty. This might include attendance information, a current school support plan, recent correspondence with school or a particularly relevant professional report.

You don’t need to send me everything you have. I’ll carry out a reasonable review of the key information provided rather than a full audit of your child’s records.

Yes. You’ll receive your personalised Consultation Summary after our session.

It will bring together the main picture we’ve discussed, important patterns or barriers, what’s already helping, practical next steps and any questions or further support worth exploring.

I’ll normally send this within five working days.

Sometimes our conversation may highlight something that needs input beyond the scope of SRO Education. If that happens, I’ll be open about it. Where I can, I’ll help you understand what kind of support might be useful and signpost you towards an appropriate service or professional.

I won’t try to keep something within SRO Education if I don’t think I’m the right person to help with it.

If you want to talk through broader educational concerns.
If you need a plan, not just a conversation.
If you’ve got an important meeting coming up.