FAMILY PARTNERSHIP PACKAGE
Sometimes one conversation isn’t enough.
There might be several things going on at once. Things might keep changing. You might have meetings coming up, decisions to make or different bits of advice that you’re trying to make sense of.
Or perhaps you’d value having someone you can come back to who already knows the story, rather than having to start again every time something changes.
That’s what the Family Partnership is for.
We’ll agree a package of support around what your family actually needs, giving you somewhere to come back to for practical educational advice, thinking things through and working out what to do next.
£260
From
TAILORED
Support
ONLINE
Delivery
We’ll agree what support you need and the cost before we start.
THIS MIGHT BE FOR YOU IF…
You don’t need to know exactly what support you’ll need before you get in touch.
Tell me what’s happening. We’ll work out whether a Family Partnership makes sense and, if it does, what it could look like for you.
Family Partnerships provide ongoing educational guidance and practical support. They aren’t legal advocacy, representation or a clinical service.
HOW IT WORKS
What does a Family Partnership actually mean?
With most of my family services, we have a particular thing to work on together. We have the conversation, work out some next steps and you take it from there.
A Family Partnership is for situations where that doesn’t fit. Perhaps there are several things happening, the situation is likely to change, or you’d find it useful to have some support over a longer period rather than trying to fit everything into one appointment.
It means I get to know your situation, and you don’t have to start from the beginning every time you need some help.
You don’t have to keep telling the whole story.
I’ll already know who your child is, what’s been happening, what’s been tried and what you’re working towards.
So when something changes or you need to talk something through, we can pick up from where we left off rather than spending half the conversation going back over everything that’s happened.
We can get to the useful bit more quickly.
The support can change as things change.
You might need help preparing for a school meeting one week and want to make sense of something that’s happened at school the next.
Later, you might want to look at a support plan, think about transition, talk through a decision or simply check whether the next step you’re considering makes sense.
We don’t have to decide at the beginning exactly what every conversation will be about.
You’ve got someone to come back to.
Sometimes you don’t need another formal consultation. You just need somewhere to take a question, talk through something that’s happened or check your thinking before you decide what to do.
Having an ongoing partnership means I’m already familiar with the bigger picture when those moments come up.
You’re still making the decisions. I’m there to help you think them through.
ONE-OFF SUPPORT
When there’s one main thing you need help with.
One of my individual services will probably make more sense if you have a particular question or piece of work you want help with.
FAMILY PARTNERSHIP
When you know you’ll probably need to come back to things.
A Family Partnership may make more sense when there isn’t one neat piece of work to complete.
Not sure which sounds like you? That’s completely fine.
Tell me what’s happening and I’ll help you work out whether a one-off service or a Family Partnership makes more sense.
WHAT COULD WE WORK ON?
Sometimes it’s easier to explain with examples.
Every family’s situation is different, which is why I don’t want to give you a vague list of things like “SEND support” or “educational guidance” and expect you to work out whether that includes you.
Here are some ofexamples of previous Family Partnership work.
SEND & SUPPORT
“I’m not sure my child is getting the right support.”
Perhaps your child is on SEN Support and you’re trying to understand what that actually means, or you’ve reached the point where you think something needs to change.
- Making sense of the support currently in place
- Thinking about what’s working and what isn’t
- Looking at a school support plan together
- Working out what questions to ask next
- Thinking about reasonable things to discuss with school
We can keep coming back to the support as your child’s needs change.
SEND & SUPPORT
“I’m not sure my child is getting the right support.”
Perhaps your child is on SEN Support and you’re trying to understand what that actually means, or you’ve reached the point where you think something needs to change.
- Making sense of the support currently in place
- Thinking about what’s working and what isn’t
- Looking at a school support plan together
- Working out what questions to ask next
- Thinking about reasonable things to discuss with school
We can keep coming back to the support as your child’s needs change.
REPORTS & ADVICE
“We’ve got loads of information, but I don’t know what it all means for my child.”
You might have school paperwork, professional reports, recommendations or advice from several different people- and still be wondering what you’re actually supposed to do with it.
- Talking through educational reports and recommendations
- Pulling together themes from different pieces of advice
- Working out which things feel most important
- Identifying questions you still have
- Turning information into practical next steps
Sometimes the difficult bit isn’t getting more information. It’s making sense of what you’ve already got.
ATTENDANCE & SCHOOL
“School has become difficult and things keep changing.”
Perhaps attendance is becoming more difficult, your child is managing some days but not others, or you’ve started to notice that what helped a few months ago isn’t helping now.
- Keeping track of patterns
- Thinking about what might be making school harder
- Reviewing what’s been tried
- Thinking about what might make things more manageable
- Preparing for conversations with school as the situation changes
We can revisit things rather than expecting one conversation to give us all the answers.
CHANGE & TRANSITION
“There’s a big change coming and I’m worried about how it’s going to work.”
Starting a new school, moving to secondary school, changing class or returning after a period away can bring lots of questions- particularly when a child already needs additional support.
- Thinking ahead about what your child might need
- Identifying the things that help them feel secure
- Working out what information would be useful to share
- Preparing questions for school
- Reviewing how things are going once the change has happened
The support doesn’t have to stop once the transition day arrives.
WHEN IT’S A BIT OF EVERYTHING
“There isn’t one problem. It’s all got tangled together.”
Sometimes learning, SEND, attendance, friendships, wellbeing, school communication and what’s happening at home all start overlapping. Trying to separate everything into different appointments doesn’t always make sense.
- Stepping back and looking at the whole picture
- Working out what needs attention first
- Keeping track of several things that are happening
- Reviewing decisions as circumstances change
- Having somewhere to bring the next question when it comes up
Your situation doesn’t need to fit neatly into one box.
Other things you might bring to our conversations…
It might be something I haven’t listed here at all. If it’s about your child’s education, support or experience of school, tell me what’s happening. If it’s something I can usefully help with, we’ll work out how. And if I think somebody else would be better placed to support you, I’ll say so.
Please note: Family Partnerships focus on educational guidance and practical support. I can help you understand information, prepare for conversations and think through your options, but I don’t provide legal advice, representation or clinical assessment.
WHAT COULD IT LOOK LIKE?
No two Family Partnerships will look exactly the same.
You might use your support quite regularly for a few weeks, spread it across a longer period, or find that you need more help at some points than others.
Here are four examples of what a Family Partnership could look like in practice.
These are examples rather than fixed packages. Your support would be agreed around what’s happening for your family.
EXAMPLE 01 · SEND SUPPORT
“Things are moving, but I’m struggling to keep up with it all.”
Your child has recently started receiving SEN Support. School are putting things in place and you’ve got another review coming up, but you’re not really sure what good support should look like or what you need to be asking.
START
We get the whole picture
We talk through what’s happening, what school have already put in place, what you’re noticing at home and the things you’re most unsure about.
NEXT
We look at support
You send me the current school support plan. We look at what it says, what seems useful and the questions you might want to raise at the next review.
LATER
Something changes
School suggest a different approach. Rather than starting again with someone new, you come back and we talk through what they’re proposing and what you think about it.
THEN
We review where things have got to
We look at what’s changed, what’s working better and whether there are still things that need attention.
The focus changes as your questions change, but I already know the background.
EXAMPLE 02 · SEND SUPPORT
“Things are moving, but I’m struggling to keep up with it all.”
Your child has recently started receiving SEN Support. School are putting things in place and you’ve got another review coming up, but you’re not really sure what good support should look like or what you need to be asking.
START
We get the whole picture
We talk through what’s happening, what school have already put in place, what you’re noticing at home and the things you’re most unsure about.
NEXT
We look at support
You send me the current school support plan. We look at what it says, what seems useful and the questions you might want to raise at the next review.
LATER
Something changes
School suggest a different approach. Rather than starting again with someone new, you come back and we talk through what they’re proposing and what you think about it.
THEN
We review where things have got to
We look at what’s changed, what’s working better and whether there are still things that need attention.
The focus changes as your questions change, but I already know the background.
EXAMPLE 03 · TRANSITION
“Secondary school is coming and I want us to get ahead of it.”
Your child is moving to secondary school and you’re worried about how they’ll manage the change. There are things their current school understands really well that you don’t want to get lost in transition.
FIRST
We think ahead
We talk about your child’s strengths, the things they find difficult, what helps them and what you’re most worried about.
BEFORE TRANSITION
We prepare
We work out the important information you want the new school to understand and the questions you want to ask before September.
AFTER THE MOVE
We check in
Your child starts secondary school. Some things go better than expected and other difficulties emerge that nobody could have predicted.
ONCE THINGS SETTLE
We review
We look at what’s working, what your child is telling you and whether anything now needs discussing with school.
The partnership can follow the transition rather than ending the moment your child changes school.
EXAMPLE 04 · OVERWHELM
“Everyone seems to have a piece of the puzzle.”
Your child is struggling with learning and attendance. School are involved, you’ve had advice from another professional and there are several reports and meetings in the mix. You’re finding it difficult to see the bigger picture.
START
We untangle it
We talk through what’s happening and identify the things that seem most important rather than trying to tackle everything at once.
THEN
We make sense of the information
You send me the key documents. We look at the themes running through the advice and what they might mean in practice.
A MEETING COMES UP
We prepare
We work out your priorities, the things you want everyone to understand and the questions you want to take into the conversation.
AFTERWARDS
We work out what’s next
You come back after the meeting. We talk through what happened, what was agreed and what you now need to keep an eye on.
You don’t have to hold every piece of the situation in your head on your own.
Your partnership might look nothing like these examples.
You might use most of your support in the first few weeks and then need very little for a while. You might have a few planned check-ins. Or something unexpected might happen and change what we need to focus on.
We’re agreeing an amount of my time and support, not a rigid programme that you have to work through. I’ll keep track of the time we’ve used, so you’ll always know where you are with your package.
PRICING
How much support am I actually buying?
I want the pricing for Family Partnerships to be straightforward. Rather than paying separately every time you need to talk something through, you’ll have an agreed amount of my time to use as things develop. That time can be used in different ways, so you aren’t tied to a set number of appointments or a fixed programme.
FAMILY PARTNERSHIP
£260
3 hours of professional support
A good starting point if you’d value having some ongoing support around a particular period, change or developing situation.
- 3 hours to use flexibly
- Online conversations
- Relevant document review
- Meeting preparation
- Reviewing plans, reports or information
- Agreed email support
- Written follow-up where useful
Use within 3 months
We’ll agree how you’d like to start using the time, but you don’t need to plan all three hours in advance.
EXTENDED FAMILY PARTNERSHIP
£495
6 hours of professional support
For situations where there’s more happening, several stages ahead or you’d value having support available over a longer period.
- 6 hours to use flexibly
- Online conversations
- Relevant document review
- Meeting preparation
- Reviewing plans, reports or information
- Agreed email support
- Written follow-up where useful
Use within 6 months
This gives us more room to come back to things as circumstances change, without having to start a new piece of work each time.
Using your time
Three hours doesn’t have to mean three one-hour calls.
You can use your support in the way that’s most useful to you. Time spent working directly on your family’s situation counts towards your allowance, whether we’re talking together or I’m doing agreed work for you between conversations.
For example, a £260 partnership might look like:
60 mins
Initial conversation
30 mins
Reviewing your child’s current support plan
45 mins
Preparing for an upcoming school meeting
30 mins
Talking things through after the meeting
15 mins
15 mins
Responding to an agreed follow-up question
TOTAL: 3 HOURS
You could use your time for:
The important bit is that we use the time where it will be most useful to you.
You’ll always know how much time you have left.
I’ll keep track of the time used and let you know where your allowance stands, so there shouldn’t be any surprise charges.
15-MINUTE INCREMENTS
Work outside our booked conversations is recorded in 15-minute blocks.
NO SURPRISE EXTRAS
If something is likely to need more time than you have available, we’ll talk about it before I do the work.
NEED MORE TIME?
If your package is running low and you’d like to continue, additional support can be added at £90 per hour.
You are never committed to buying more support. If you’ve got what you need, we stop there.
Family Partnership time is for agreed educational support relating to your family’s situation. Full terms, including cancellation and unused-time arrangements, will be provided before you purchase a package.
HOW IT WORKS
Starting a Family Partnership is straightforward.
We don’t need to map out every conversation or question before we start. We just need to understand what’s happening now, agree the amount of support you’d like and decide where it would be most useful to begin.
After that, we can adapt how you use the time as things develop.
We start with what’s happening now
Before you buy a package, we’ll have a conversation about what’s happening for your child, what you’ve already got coming up and the kind of support you think might be useful.
If a Family Partnership isn’t the right fit, I’ll tell you. One of my one-off services, or support from somebody else, may make more sense.
The first job is working out whether you actually need a partnership.
We agree the right amount of support
If we decide to work together, we’ll agree which package makes most sense: three hours over three months or six hours over six months.
We’ll also agree where you’d like to start. You don’t need to decide how every minute will be used in advance.
You’ll know the cost and what’s included before we begin.
You use the time when it’s useful
We might arrange conversations in advance, or you might come back when a meeting is approaching, something changes or you’ve got a question you want to think through.
Your time can also be used for agreed work between conversations, such as reviewing relevant paperwork or preparing for something that’s coming up.
The support follows what’s happening rather than a fixed programme.
We keep track together
I’ll keep a record of the professional time we’ve used and let you know how much remains, so you aren’t trying to keep track of it yourself.
As you reach the end of the package, we’ll think about whether you’ve got what you need or whether some further support would genuinely be useful.
There’s no expectation that you keep buying support once you no longer need it.
What happens between conversations?
A Family Partnership doesn’t mean you need to book a formal appointment every time something comes up.
Any agreed work I do specifically for your family counts towards your professional-time allowance, and I’ll keep you updated on the time used.
TIf you send me something that is likely to need a significant amount of work, I’ll let you know how much time I expect it to use before I start.
Professional time used outside booked conversations is recorded in 15-minute increments. Full arrangements for contact, response times, cancellations and unused time will be set out before your partnership begins.
WHAT’S INCLUDED
Clear about what I can help with – and what I can’t.
A Family Partnership is deliberately flexible, but that doesn’t mean there aren’t boundaries around the support I provide.
You’ll always know what I’m able to help with, what will use your professional-time allowance and when something needs a different kind of support.
PART OF YOUR PARTNERSHIP
Things we can work on together
Your professional-time allowance can be used flexibly for educational support such as:
- Thinking about SEND support and provision
- Reviewing relevant school plans and paperwork
- Making sense of educational reports and recommendations
- Preparing for school or SEND meetings
- Thinking things through after a meeting
- Exploring barriers around attendance or school
- Planning for changes and transitions
- Working out questions to take back to school
- Thinking through options and possible next steps
- Shorter check-ins when you don’t need a full appointment
I’ll tell you whether it’s something we can use your partnership time for before doing the work.
OUTSIDE THE PARTNERSHIP
Things I don’t provide
There are also some things that sit outside my role, even when they’re connected to your child’s education.
- Legal advice
- Tribunal representation
- Writing appeal or tribunal submissions
- Acting as your representative in disputes with school
- Contacting or challenging school on your behalf
- Clinical or mental health assessment
- Diagnosis
- Educational psychology assessment or reports
- Therapy or clinical treatment
If something falls outside my role, I’ll be open about that. Where I can, I’ll help you understand what kind of support you may need and point you towards an appropriate service or professional.
What about working with my child’s school?
I’ll often help you think about conversations you’re having with school- what you want to ask, what information might be useful to share, what you’re unsure about and what might be worth exploring next. But the Family Partnership isn’t about putting me between you and the school.
I want to help you feel clearer and more confident in those conversations yourself. The aim is to support good communication and collaborative problem-solving wherever that’s possible.
Can you help me draft something?
Yes, where it forms part of the educational support we’ve agreed. For example, we might work together on organising your thoughts for an email to school, identifying the key points you want to communicate or making sure your questions are clear.
What I won’t do is take over the correspondence, communicate as your representative or produce legal submissions on your behalf.
The aim is for you to feel better equipped to navigate what’s happening- not more dependent on me to navigate it for you.
EXPERIENCE & APPROACH
Sometimes knowing the background makes all the difference.
When something new happens, you don’t necessarily want to explain the last six months all over again before you can even get to the question you need help with.
A Family Partnership gives me time to get to know your child, understand the wider picture and remember what’s already been tried, discussed or decided.
It means we can spend less time going back over the story and more time thinking about what matters now.
I’ve spent 15 years seeing these situations from the school side too.
I’ve worked as a teacher, SENDCO and senior leader, supporting children and families through SEND, additional needs, difficult periods at school, meetings, changing support and transitions.
That experience helps me understand how schools work in practice- the systems, the pressures, the language and the different people who may be involved.
UNDERSTANDING BOTH SIDES
The Whole Picture
Not just the latest problem.
Because I know the background, we can think about what’s happening now in the context of everything that’s come before it.
I understand how schools work.
I can help you make sense of school processes, plans, meetings and communication from the perspective of someone who’s worked within them.
I support without taking over
I’ll help you explore options, ask questions and think things through. The decisions about your child remain yours.
You won’t get a generic answer because your family isn’t generic.
Sometimes the most useful thing I can do is help you see a situation differently. Sometimes it’s helping you work out the next question to ask. And sometimes it’s simply helping you untangle everything enough to know where to start.
FREQUENTLY ASKED QUESTIONS
A few things you might be wondering.
If you’re considering a Family Partnership, these are some of the questions you might have before deciding whether it’s right for you.
READY WHEN YOU ARE
You don’t have to work everything out at once.
If there’s quite a lot going on, things keep changing or you’d simply value having someone who already knows the background when the next question comes up, a Family Partnership might be a good fit.
We can start with a free 30-minute Clarity Call. Tell me what’s happening, and we’ll work out whether ongoing support actually makes sense for you.
You don’t need to have all the answers before we meet. That’s what the conversation is for.
KNOWLEDGE. INCLUSION. IMPACT.
