FREE 30-MINUTE CLARITY CALL

Not sure where to start? Start with a conversation.

You don’t need to know exactly what you need before you get in touch. Tell me what’s happening, what’s worrying you and what you’ve tried so far. We can use the half hour to make sense of things and work out what your next step might be.

FREE

Price

30 MINUTES

Duration

ONLINE

Delivery

Book a Free Clarity Call

There’s no expectation that you’ll book anything afterwards. Sometimes half an hour is enough to point you in the right direction.

A good place to start if…

  • You’re not sure what kind of support you need.
  • Something isn’t quite right at school and you’re unsure what to do next.
  • You’ve got questions but don’t know who to ask.
  • You’re at the beginning of your child’s SEND journey.
  • You’ve got a meeting or decision coming up and aren’t sure where to begin.
  • You want to know whether I can actually help before booking anything.

SOMEWHERE TO START

Sometimes you just need somewhere to start.

You might have been thinking about getting some advice for a while, or something might have happened this week that’s left you wondering what to do next. Either way, you don’t need to arrive with everything worked out.

The Clarity Call is half an hour to tell me what’s going on. I’ll listen, ask a few questions and help you work out where you might go from here.

You might be wondering…

  • “Is the support my child is getting at school enough?”
  • “Should I be asking school to do something differently?”
  • “Should I be asking school to do something differently?”
  • “Does my child need an assessment?”
  • “What does all of this SEND terminology actually mean?”
  • “I’ve been given a plan or report and I’m not really sure what I’m looking at.”
  • “Where do I even start?”

Or perhaps…

  • School has raised a concern and you’re not sure what it means.
  • Your child is finding school increasingly difficult.
  • You’ve got a SEND meeting coming up and don’t know what to ask.
  • You’ve been given a plan, report or letter and you’re not sure what it means or what you’re supposed to do next.
  • You’re getting different advice from different people.
  • You just want to talk the situation through with someone who understands schools and SEND.

And if your situation doesn’t fit neatly into any of those examples, that’s fine too.

The Clarity Call isn’t an assessment and you don’t need to prove that there’s a problem before you book one. It’s simply a first conversation.

WHAT TO EXPECT

What actually happens on a Clarity Call?

Nothing formal. It’s a relaxed 30-minute conversation about what’s happening for your child and what you’d like some help thinking through.

You don’t need to prepare a presentation, know all the right terminology or have every piece of paperwork to hand. Just come as you are and tell me what’s been going on.

Before we talk

When you book, I’ll ask you for a little bit of information about what you’d like to discuss. Nothing lengthy- just enough to give me an idea of what’s going on.

You don’t need to send me a bundle of documents beforehand.

2

During the call

We’ll talk about what’s happening, what’s worrying you and what you’ve already tried. I’ll probably ask a few questions to help me understand the situation properly.

I’ll give you my initial thoughts and, where I can, point you towards a sensible next step.

It’s a conversation, not an assessment.

3

Afterwards

Sometimes the call itself will be enough. You might leave knowing who you need to speak to, what question to ask or where to find the information you need.

If I think one of my other services would genuinely help, I’ll explain which one and why. If free support or somebody else would be better, I’ll tell you that instead.

There’s no follow-up sales pitch.

What can we talk about?

  • Something that’s happening at school
  • SEND Support and what it might look like
  • A meeting you’ve got coming up
  • A question about an EHCP or support plan
  • Concerns about learning, progress or wellbeing
  • Attendance or difficulties getting into school
  • Understanding what your possible next steps are
  • Which SRO Education service, if any, might help

A Clarity Call isn’t enough time for me to review an EHCP, report or other detailed paperwork properly. If that’s what you need, I’ll help you identify the right service for it.

A FEW THINGS WORTH KNOWING

Before you book.

I’ve tried to keep the Clarity Call as simple as possible. Here are the answers to a few things you might be wondering before you book.

Any parent or carer who wants to talk through an educational concern can book one. Your child doesn’t need to have a diagnosis, an EHCP or identified SEND. You might be right at the beginning of wondering whether something isn’t quite working, or you might already have been navigating support for some time.

No. I’ll ask for a little information when you book so I know what you’d like to talk about, but you don’t need to prepare anything formal. If you’ve got a particular letter or piece of information that’s relevant, you’re welcome to have it nearby, but please don’t feel you need to gather every document you’ve ever received.

You’re welcome to mention what’s in them, but a Clarity Call isn’t a document review. I can’t properly read and advise on an EHCP, professional report or other detailed paperwork in a free 30-minute call. If you’d like me to look at documents properly, I’ll explain which service would be more appropriate.

Yes. What you tell me is treated in confidence and your information isn’t shared with your child’s school, local authority or anyone else without your agreement, unless I’m required to do so by law or I reasonably believe someone is at risk of harm.

I’ll tell you. I can help with educational questions, SEND support, planning and preparing for conversations with school, but I don’t provide legal advice or legal representation. If your situation needs specialist legal support, I’ll point you towards an appropriate source of help where I can.

No. Sometimes I’ll suggest another SRO Education service because I genuinely think more time or a different kind of support would help. Sometimes I’ll point you towards SENDIASS, IPSEA, your child’s school or another service instead. And sometimes the Clarity Call will be all you need. There is no expectation that you will book anything afterwards.

I am usually able to deliver the Clarity Call within two weeks of your first message to me. If your call is more urgent, due to a meeting deadline, please mention this when getting in touch, and I will aim to prioritise.

OTHER WAYS I CAN HELP

Not quite what you need?

A Clarity Call is deliberately brief. If you already know you need more time or something more specific, one of these services might be a better place to start.

You don’t need to book a Clarity Call first.

£95/60 minutes

Initial Educational Consultation

If there’s more to unpack.

A full hour to talk through your child’s situation in more detail, explore what’s already happening and work out some practical next steps.

Learn more ->

£175/2 hours

Educational Planning Session

If you need a plan, not just a conversation.

More time to bring the different pieces together, decide what matters most and turn your concerns into a clear, practical plan for moving forward.

Learn more ->

£95/60 minutes

EHCP & SEND Review Meeting Preparation

If you’ve got an important meeting coming up.

Focused preparation for an EHCP Annual Review, SEND Support Review or another important meeting, so you know what you want to raise and the questions you want to ask.

Learn more ->

READY WHEN YOU ARE

Sometimes the first conversation is all you need.

Whether you’re worried about your child’s progress, preparing for an important meeting or simply unsure what to do next, you don’t have to work it all out on your own.

The first conversation is about listening, understanding what’s happening for your child and helping you make sense of your options.

If we decide to work together, the support will be shaped around your child, your family and the things that matter most to you.

Book a Free Clarity Call
Send Me a Message

KNOWLEDGE. INCLUSION. IMPACT.